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HOW WE USE COOKIES ON THIS WEBSITE

A cookie is a small text file comprised of numbers and letters that a website saves on your computer or mobile device when you visit the site. It enables our website to remember your actions and preferences over a period of time, which helps us provide the best user experience to you on our sites. Cookies also make our websites work appropriately.

How we use cookies

We use cookies and related technologies to understand and improve our websites, systems and your experience, including personalising content, adverts and social media features. We do not use cookies to collect personal information about you.

Essential Cookies

We are allowed to store cookies on your computer which are essential for our website to function. No permission is required for these cookies.

These are required for our website to function and these cookies let you use all the different parts of our websites. Without them, services that you’ve asked for can’t be provided. Some examples of how we use these cookies are:

  • Signing into your account
  • Remembering actions you’ve already taken, such as text you’ve entered into an order or booking form, so it’ll still be there when you go back to the page in the same web session.
  • Remembering security settings that affect access to certain content, for example, any payment details made for ordering or deposits

Non-Essential Cookies

For all non-essential cookies, we rely on your permission which is obtained by clicking “Allow All” on our cookie banner or via our “Manage Cookies” Page. Your cookie preference shall remain valid until either (i) your preference is updated by you, or (ii) 6 months has passed since you gave your consent; after such time the Cookies banner will appear on your next visit to our website and you will be required to confirm your cookie preferences again. Furthermore, you can access the “Manage Cookies” below at any time to update your preference.

The Non-Essential Cookies utilised on our website are as follows:

  • Experience
    These cookies consist of functional and analytical cookies.

    Functional cookies recognise you when you return to our website, enabling us to personalise content and remember preferences (e.g. your region).

    Analytical cookies allow us to recognise and count visitor numbers and see how they navigate the website. This helps us identify improvements; e.g. speeding up searches.
  • Advertisement 
    These cookies record your visit to our website (e.g. links followed, pages visited) and allow us to show you more relevant content and advertisements and to create a profile of what we think might interest you. We may also share this information with third parties for this purpose.

    By clicking to agree to our storage of cookies on your device and/or the continued use of our websites, you give us permission to use the types of cookies set out below, in the manner and for the purposes described; see “Cookies We Set”.

    You may refuse to accept both essential and non-essential cookies by activating the setting on your browser which allows you to refuse the setting of cookies; see “Manage Cookies” below for guidance. However, if you select this setting, you may be unable to access certain parts of our site. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue essential cookies when you log on to our site.

Cookies we set

Below is a list of domains we use to track cookies:

ce-cookie

Domain: .thegeorgehayes.co.uk

Type: Necessary

Description: Records the user's cookie consent.

Duration: 6 Months

Essential or Non-Essential: Essential

ee cookies

Domain: .thegeorgehayes.co.uk

Type: Necessary

Description: Holds the data passed from the native mobile app

Duration: Session

Essential or Non-Essential: Essential

X-CSRF-TOKEN

Domain: .thegeorgehayes.co.uk

Type: Security

Description: Used to help prevent Cross Site Request Forgery attacks

Duration: session

Essential or Non-Essential: Essential

X-SEC-TOKEN

Domain: .thegeorgehayes.co.uk

Type: Security

Description: Identifies a single particular session

Duration: Session

Essential or Non-Essential: Essential

test_cookie

Domain: .doubleclick.net

Type: Advertisement

Description: This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.

Duration: 15 minutes

Essential or Non-Essential: Non-Essential

_fbp

Domain: .thegeorgehayes.co.uk

Type: Advertising

Description: This cookie is set by Facebook to deliver advertisement when they are on Facebook, or a digital platform powered by Facebook advertising after visiting this website.

Duration: 3 months

Essential or Non-Essential: Non-Essential

IDE

Domain: .doubleclick.net

Type: Advertising

Description: Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.

Duration: 1 Year 24 days

Essential or Non-Essential: Non-Essential

rxVisitor

Domain: .thegeorgehayes.co.uk

Type: Analytics

Description: This cookie is set by the provider Dynatrace. This cookie is used to store the visitor ID for the returning visitors.

Duration: Session

Essential or Non-Essential: Non-Essential

_gcl_au

Domain: .thegeorgehayes.co.uk

Type: Analytics

Description: This cookie is used by Google Analytics to understand user interaction with the website.

Duration: 3 Months

Essential or Non-Essential: Non-Essential

_ga

Domain: .thegeorgehayes.co.uk

Type: Analytics

Description: This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.

Duration: 2 years

Essential or Non-Essential: Non-Essential

_ga_<container-id>

Domain: .thegeorgehayes.co.uk

Type: Analytics

Description: This cookie is installed by Google Analytics. The cookie is used by Google to persist session state. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.

Duration: 24 months

Essential or Non-Essential: Non-Essential

Last Updated: 25th January 2023

_gid

Domain: .thegeorgehayes.co.uk

Type: Analytics

Description: This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.

Duration: 1 day

Essential or Non-Essential: Non-Essential

dtSa

Domain: .thegeorgehayes.co.uk

Type: Functional

Description: This cookie is set by the provider Dynatrace. This is a session cookie used for saving the user action such as Click on Login across different pages.

Duration: session

Essential or Non-Essential: Non-Essential

_dc_gtm_UA-50143734-1

Domain: .thegeorgehayes.co.uk

Type: Analytics

Description: This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.

Duration: 1 minute

Essential or Non-Essential: Non-Essential

_dc_gtm_UA-65592025-1

Domain: .thegeorgehayes.co.uk

Type: Analytics

Description: This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.

Duration: 1 minute

Essential or Non-Essential: Non-Essential

_dc_gtm_UA-65571199-1

Domain: .thegeorgehayes.co.uk

Type: Analytics

Description: This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.

Duration: 1 minute

Essential or Non-Essential: Non-Essential

_dc_gtm_UA-66410635-1

Domain: .thegeorgehayes.co.uk

Type: Analytics

Description: This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.

Duration: 1 minute

Essential or Non-Essential: Non-Essential

dtCookie

Domain: .thegeorgehayes.co.uk

Type: Functional

Description: This cookie is set by the provider Dynatrace. This is a session cookie used to collect information for Dynatrace. It’s a system to track application performance and user errors.

Duration: session

Essential or Non-Essential: Non-Essential

dtLatC

Domain: .thegeorgehayes.co.uk

Type: Functional

Description: This cookie is set by the provider Dynatrace. This is a session cookie used for storing a numeric value.

Duration: session

Essential or Non-Essential: Non-Essential

rxvt

Domain: .thegeorgehayes.co.uk

Type: Functional

Description: This cookie is set by the provider Dynatrace. This is a session cookie used to store two timestamps.

Duration: session

Essential or Non-Essential: Non-Essential

dtPC

Domain: .thegeorgehayes.co.uk

Type: Functional

Description: This cookie is set by the provider Dynatrace. This is a session cookie used to collect information for Dynatrace. It’s a system to track application performance and user errors.

Duration: session

Essential or Non-Essential: Non-Essential

“Remember My Details”

Domain: .thegeorgehayes.co.uk

Type: Functional

Description: “Remember My Details” box is presented on some of our website pages. By ticking the box, you will give us permission to store a cookie on your device that will remember the details you have entered and therefore will save you time in the future when you have to enter them again. This cookie is stored on your device for 6 months and only users of the device have direct access to this information; we will not see these details. You can un-tick the box at any time to ensure the device “forgets” your details.

Duration: 6 months

Essential or Non-Essential: Non-Essential

Google Maps

Domain: .thegeorgehayes.co.uk

Type: Functional

Description: Some of our pages include interactive maps provided by Google. Google may set cookies to store information and preferences about maps or other associated Google services on pages where we embed Google maps.

For more information on how Google uses cookies, please refer to their privacy policy.


Duration:
 13 months from last use

Essential or Non-Essential: Non-Essential

Google Plus

Domain: .thegeorgehayes.co.uk

Type: Functional

Description: Some of our pages use sharing buttons or other features from Google Plus, a social media network. Google may set cookies for this service.

For more information on how Google uses cookies, please refer to their privacy policy.


Duration:
 13 months from last use

Essential or Non-Essential: Non-Essential

LinkedIn

Domain: .thegeorgehayes.co.uk

Type: Functional

Description: Some of our pages use sharing buttons or other features from LinkedIn, a social media network. LinkedIn may set cookies for this service.

For more information on how LinkedIn uses cookies, please refer to their privacy policy.

Duration: 90 days

Essential or Non-Essential: Non-Essential

Twitter

Domain: .thegeorgehayes.co.uk

Type: Functional

Description: Some of our pages use Tweet buttons or Twitter feeds. Twitter may set a number of cookies for these components.

For more information on what cookies Twitter uses, please refer to Twitter's Privacy policy.

Duration: 13 months

Essential or Non-Essential: Non-Essential

YouTube

Domain: .thegeorgehayes.co.uk

Type: Functional

Description: Some of our pages have embedded YouTube videos. Youtube may set a number of cookies on your computer for these components.

For more information on how YouTube uses cookies, please refer to Google's privacy policy.

Duration: 13 months from last use

Essential or Non-Essential: Non-Essential

Facebook

Domain: .thegeorgehayes.co.uk

Type: Functional

Description: Some of our pages use Facebook sharing buttons or fanboxes. Facebook may set a number of cookies to store your login state, preferences or other information.

For more information on what cookies Facebook uses, please refer to https://www.facebook.com/about/privacy/update?ref=old_policy


Duration:
 3 months from last use

Essential or Non-Essential: Non-Essential

AddThis

Domain: .thegeorgehayes.co.uk

Type: Functional

Description: Some of our pages use AddThis (a tool for integrating various Social Media sites like Facebook, Twitter, LinkedIn etc) which may set a number of cookies on your computer. For more information on what cookies AddThis uses, please refer to the AddThis privacy policy.

Duration: 24 months

Essential or Non-Essential: Non-Essential

MedaMind

Domain: .https://sizmek.com/

Type: Advertising

Description: Some of our pages use MediaMind cookies to see how you interact with marketing campaigns that are on our website. They allow us to track what you click on a page and what vouchers are downloaded. The information is used to improve our advertising and offers, and make it more relevant to you.

For more information on how MediaMind uses cookies, please refer to MediaMind's privacy policy.

Duration: 13 months from last use

Essential or Non-Essential: Non-Essential

_cm

Type: Analytics

Description: This cookie is installed by Clicks & Mortar, one of our technology providers, for the purpose of enhancing your experiences on this website. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. The cookie is used to persist session state.

Duration: 12 months

Essential or Non-Essential: Non-Essential

_cm_id

Type: Analytics

Description: This cookie is installed by Clicks & Mortar, one of our technology providers, for the purpose of enhancing your experiences on this website. The cookie stores information anonymously and assign a randomly generated number to identify unique visitors. The cookie is used to understand visitor, session, campaign data and to tailor and personalise website experiences for returning visitors.

Duration: 12 months

Essential or Non-Essential: Non-Essential

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.

Manage Cookies

If you wish to block or restrict cookies set by this or any other website you can do so through your web browser's settings. The "Help" function (often in the main menu options at the top of your browser screen, and usually accessible by pressing the F1 key in Windows) should tell you how to do so.

Many browsers give a range of options for managing cookies, including obtaining consent for every cookie, blocking certain types of cookie and blocking cookies from unrecognised websites. You can set your browser to block all cookies; however, you should be aware that many sites will not work as smoothly as you are used to and some basic functionality that is dependent on cookies will not work at all.

The following links go to the relevant help sections for the major web browsers and explain how to manage your cookies:

Chrome - https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies

Safari OS X - https://support.apple.com/en-gb/guide/safari/sfri11471/16.1/mac/13.0

Safari iOS - http://support.apple.com/kb/HT1677

Internet Explorer - https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies;

Firefox - http://support.mozilla.org/en-US/kb/Cookies?s=cookies&r=0&e=es&as=s

Contact us

If you have any questions about how our website uses cookies, please contact our Data Protection Officer at any time using the following contact details:

 Data Protection Officer

[email protected]

27 Fleet Street, Birmingham B3 1JP

Please also see our Privacy Policy

Last Updated: 25th January 2023